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Delivery and Return Terms

Delivery

Event tickets sold at Yeni Yarın are delivered electronically. Once your payment is confirmed, your e-ticket will be sent to the email address you provided during the order process. Physical tickets are not printed, no shipping is done, and there is no delivery fee.

If your e-ticket doesn't arrive within a few minutes, please check your spam folder first, then contact basin@yeniyarin.com or call 0212 955 05 61. If the event venue is marked "To be announced," the venue information will be sent via email prior to the event.

Right of withdrawal

According to Article 15 of the Regulation on Distance Contracts, there is no legal right of cancellation for tickets to entertainment and leisure events held on a specific date. However, Yeni Yarın still offers you the following cancellation and refund options.

Cancellation and refund

For cancellations requested at least 7 days prior to the event, a full refund will be given.

No refunds will be given less than 7 days before the event; you can transfer your ticket to another person by notifying us at least 24 hours prior to the event.

If the event is cancelled by us, the full ticket price will be refunded.

If the event is postponed, you can choose to attend on the new date or receive a full refund.

How do I request cancellation?

Please send an email to basin@yeniyarin.com with your order number and name. Your request will be answered within 2 business days at the latest.

Return period

Approved refunds will be processed to the card you used for payment via iyzico within a maximum of 14 days from the approval date. The time it takes for the amount to appear in your account depends on your bank.

Seller information

Güngör Ünay Türköz (Yeni Yarın)

Kuştepe Neighborhood, Mecidiyeköy Yolu Street, Trump Tower No: 12, Inner Door No: 2, Şişli / Istanbul

Kağıthane Tax Office · Tax Identification Number (VKN) 8810139134

0212 955 05 61 · basin@yeniyarin.com

Last update: November 4, 2026

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